Sunday, 8 January 2023

Stuttering in web browsers: this issue is driving me insane. Anyone got any insight?

This is going to be long since I am trying to provide as much info as possible. So I recently upgraded my PC, here's a list of the new machine:

  • i5-13600kf (air cooled with a Deepcool AK620)
  • RTX 3080 (Asus Strix 10gb)
  • MSI Tomahawk Z790 DDR4 Wifi/Bluetooth
  • 32gb (2x16gb) Corsair Vengeance DDR4 3600mhz RAM
  • Samsung 970 EVO Plus 2TB NVMe M.2 SSD (Windows is installed here)
  • Corsair RM1000e 80+ Gold 1000W power supply

Basically, it's a pretty beefy rig which is why this issue is annoying me and making me miserable. In browsers I get this annoying stutter every few seconds while watching videos. I have been using this as a tester to really show my issue and it was not all in my head like I'd hoped. Scrolling also feels choppy.

I should mention I do have a 144hz monitor but when setting it to 60hz and playing the video I still got the stutter.

So today I decided to fire up my old rig (i5-8400, GTX 1660ti 6gb, B360m HD3 mobo, 16gb(2x8gb) T-force delta DDR4 2400mhz, EVGA 750w bronze power supply, 256gb kingston SSD (no HDD since I took them out).

I looked at that exact video, and low and behold, no stutter. It plays just fine, no hitches like on my new system. I've also been trying this test and again, on old system it was fine, no stutter, no hitches. Play it on my new system and it hitches and stutters.

Using the UFO test as example, what happens is it'll play just fine like normal and sudden hitch for a second then go on normally. This happens frequently, a few times a minute.

I use Firefox, but I have tried Edge and Chrome and while it happens less in Chrome the issue is still present. Edge is kinda garbage and I don't like it at all.

I will mention I have enabled XMP in BIOS, but I still had this issue even when RAM was running at stock. I have undervolted the CPU (mode 9 in MSI BIOS, default was 12). CPU runs at around 4.0GHz but fluctuates 4.30+ when just browsing. Some games do stutter as well, Overwatch 2 & Gunfire Reborn seem to be the only ones that don't have issues so far. That's a topic for another time, I'd really like to see if I can fix this browser problem if at all lol

I have 2 monitors, one 144hz one 60hz, the issue happens on both. I run Windows 10 on both PC's.

What I've tried:

  • Used DDU to uninstall and roll back my GPU drivers from the latest to the last reported "best" one: 526.86. My old PC is running 527.37 though.

  • Disabling Xbox Game Bar

  • Setting power to maximum performance (separately Windows alone then also for GPU Nvidia control panel together) no change.

  • Disabling hardware acceleration in Firefox, Chrome

  • Disabling hardware-accelerated GPU scheduling in Windows, disabling game mode

What I've ruled out:

  • It's not the DP cable or monitor since I used the same setup for the test on my old PC.

  • I don't think it's a Windows update since both machines are up to date.

  • Browsers are all up to date on both machines

  • It is not thermal related as both CPU and GPU idle at 35-40 celcius

  • Ran Windows memory diagnostic and found no issues

  • Both PC's run software like iCUE, Synapse, Discord, Steam always so I don't think it's that? I have tried closing them but issue persists.

This issue could be caused by a million different things and I don't really know what else to do. Maybe I should just reinstall Windows but I want to keep all my files and such so I don't think that would help.

This post is a bit of a mess but I hope it makes sense. Thank you for reading.



Submitted by chaosgodloki | #Specialdealer Special Offer Online Shopping Store 2016

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