Hello everyone. I recently bought for the last Black Friday the combo new monitor + Xbox One X. The monitor I chose, after seeing numerous reviews, was the Philips Momentum 436M6VBPAB 43" 4K VESAHDR1000. In the last month, I'm struggling to make this damn HDR to work properly. The monitor is certified HDR1000 and is technically 8bit+FRC, but the One X regards it as having HDR 10 predisposition. Good, you may think. But there are problems with this freaking High Dynamic Range. Every time I run a One X Enhanced game (which supports native 4K and HDR), the monitor, after entering the damn HDR mode, shows all the colors undersaturated, like they were washed out; general brightness seems pumped up at the level that blacks almost become greys. I mean, if I turn off HDR mode the image looks 100x better. There is no point in trying to manipulate any HDR parameter both in the monitor and in game, because it still remains sh*t. Now, surfing the Internet and after staying at the phone with a Microsoft technician for three hours, I've come to know more about "color range". In particular, when HDR behaves like this, seems that there is a problem regarding the codecs the display and the console are using. I know that the RGB range code has to be the same. Some TVs seem to call this "HDMI black levels". Now, getting to my point: on the One X I got an option for selecting the color range. I can choose between "Standard (Recommended)" and "PC-RGB". The Xbox, if I chose the latter, says in a message that "PC-RGB" uses the full RGB spectrum 0-255 and should be used only on monitors that are naturally predisposed to use that, while TVs generally run on a Limited 16-255 range and. The problem is that on the Philips I don't have any option to change this Color range / HDMI black levels. At all. The HDR washed out persists in both cases of what I choose on the Xbox. Both Standard and PC-RGB still cause trouble to the HDR. Furthermore, when using the calibration tool, at one point the xbox asks me to calibrate brightness to see a particular icon in a box, but I can never see it at any brightness level. The console suggests "If you can't see the icon at all, try changing the 'HDMI black levels' on your TV and set the color range in the Xbox to the same". So now I just discovered that I'm not experiencing the best of the monitor even in SDR because it seems I can't see the last shades of black and white. Now, I wanted to ask you guys: - What is a way to determine if a monitor/TV is able to utilize the full RGB range/spectrum or not? - What are the advantages of the monitors who can use the full range against the TVs that run a limited range (in terms of graphics)? - Is it possible that my monitor is using an evenly different range than those two, since the HDR and calibration problems persist in both "limited range" and "PC-RGB" offered by the Xbox One's settings? - How the fuck is one supposed to know about these troubles before buying the monitor, if even Amazon itselfs advertises this shit as a "console gaming monitor" when the only console on the market capable of supporting both 4k natively amd HDR10 is the Xbox One X? - Even my housemate's Hitachi HD-Ready 720 TV has got an option to change color range. Should I kill myself after spending 1000€ and still dealing with those brainless monkeys of Philips assistance?
PICS (sorry for ITA language):
https://i.imgur.com/JNuHwpg.jpg
SDR quality: https://i.imgur.com/5pseKAO.jpg
HDR (broken) quality: https://i.imgur.com/y9iG6Wh.jpg
Submitted by tHe_giafra_sHoW | #Specialdealer Special Offer Online Shopping Store 2016
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