Greetings, folks. I recently upgraded just about every piece of my stream setup. Not trying to go pro, I just wanted something easier to use that was high quality. One of my many purchases was to upgrade from the Elgato HD60 to the Magewell 3.0 dongle. This is my first issue, and the only one I will discuss in this post.
The Magewell claim to fame is ease of use and next to zero latency. That is true in my case, sort of. The issue I am having is video quality. I am a console streamer only, so I need an HDMI splitter to split my Xbox One output to 2 for a monitor out and a Magewell out.
During my initial test everything worked great. I just tried the XB1 and the monitor to make sure the splitter and new cables all worked ok, and it was perfect. Powered everything down and installed the HDMI cable to the Magewell, Magewell to usb 3.0, and fired up my laptop. Instantly the video quality dropped on both the computer and the game monitor. It is fuzzy and grainy. Not HD anymore. Looks more like 480i to me. When I unplug the usb for the Magewell the console monitor goes black screen for a few seconds then comes right back at crisp 1080p. Plug the usb back in and right back to crap video.
I can only assume it is either a setting, the splitter, or the Magewell. Based upon what I have read the Magewell is self adjusting to any incoming signal, so for the sake of argument I will assume that is not the problem. As for settings, I can't find any way to make any adjustments to the Magewell. There is a good possibility that I am just a tard and can't find how to access it, but at this point I am coming up empty. My best guess so far is that the HDMI splitter is freaking out when the Magewell gets powered because it thinks the two outputs are going to different resolution monitors, so it degrades the picture quality for some reason to balance things? I know, it sounds stupid to me as well, but I am literally at a loss for how to proceed.
The only other thing I can figure is that my laptop may somehow be the problem. I would assume (I am doing a lot of assuming...) that going through the Magewell and into a usb 3.0 would not cause any quality input issues, but I am not a computer specialist, so I am just guessing.
I have already tried different HDMI cables just to test. No change.
Any advice on the Magewell, or HDMI splitter knowledge would be greatly appreciated. Thanks for reading!
Magewell I am using---->https://www.amazon.com/gp/product/B00I16VQOY/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
Splitter I am using--->https://www.amazon.com/gp/product/B004F9LVXC/ref=oh_aui_detailpage_o07_s02?ie=UTF8&psc=1
TL;DR Video quality drops on my game monitor after I power my Magewell with usb 3.0. Bad/cheap splitter? Crappy laptop? Defective Magewell?
******SOLUTION EDIT: The Xbox output setting must match the monitor settings you are using! My Xbox was only at 720p at the time, so it did not jive with my laptop 1080p settings. My game monitor auto adjusted to the 720p, that's why it worked OK alone, but the laptop resolution was fixed, so the mismatch in settings created the poor video feed I saw. Switched the Xbox to 1080p to match the laptop and it was an instant fix!
Submitted by theDrGrafenberg | #Specialdealer Special Offer Online Shopping Store 2016
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